Careers
— Build the platform that’s changing healthcare
This is work with impact. Our team is passionate about instigating meaningful change and redefining the essence of healthcare by removing barriers to personalization.
Since 2011, we’ve helped 100,000+ providers deliver care for 10M+ patients, and we’re just getting started.
Ready to join us?
Scroll to learn more
What it means to work at Fullscript
Helping People Get Better needs builders, leaders, visionaries, drivers, and innovators. We excel at execution, speed, and thriving in discomfort when complacency sets in.
Being an independent thinker
We don’t believe in hierarchy. We believe in creativity fuelled by curiosity, and a passion for finding novel solutions.
Putting a premium on speed
You don’t need to wait for 100% of the information to make a decision. When most evidence points to a good decision, go and get it done.
Putting providers first
Partnering with providers is our competitive advantage. When solving a problem, we start with the provider and work backward.
Growing faster than the company
Personal growth is about being curious, constantly learning, and actively seeking opportunities to be someone better.
Outcomes matter
We don’t settle for good enough. We set bold targets for ourselves and for the business at large that result in outsized outcomes.
We’re builders and leaders
Our CEO once said, “Every builder should be a leader, and every leader should be a builder.” Fullscripters who are great at their craft share their gift with others. Those who like leading people are also hands-on builders.
It all comes down to impact. It’s how we measure ourselves, not seniority, direct reports, or hours clocked.
What you get out of working here
Learn
Work with independent thinkers who approach everything with curiosity and an experimental mindset.
Grow
Work where your talents and results are celebrated, wellness is valued, and you control your development.
Thrive
Be inspired to act with ambition and an entrepreneurial spirit.
Build
Help people get better and create meaningful change for the future of healthcare.
Living life to the fullest
Like a professional athlete, your peak performance is driven by a total rewards package that ensures you have the support you need to excel.
Flexible work environment
Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that’s in-office, at home, or a bit of both.
Tailored health benefits
Customize your medical, dental, vision, and HSA/FSA selections. Enjoy employee discounts on our catalog of products.
Pay and rewards
We offer competitive compensation packages with stock option incentives and Fullscript RRSP and 401k matching contributions.
Flex PTO and vacation
We embrace a flexible paid time off program and the importance of balancing hard work with recharge. Paid public holidays are observed in addition to Flex PTO.
Community focus
We’re social people who like to connect with each other. Town Halls, Hackathons, Fullhouse, offsites, teams, and clubs are part of our culture.
Diversity and inclusion
Our Employee Resource Groups (ERGs) and DEIB Council advocate for positive change within ourselves, our company, and our communities.
Connection + Autonomy = Brilliance
The core of our Wherever You Work Well philosophy is choice. For most, that means choosing a hybrid setup. We have physical spaces in our core locations and virtual hubs across Canada and the US. Whether you’re near an office or working remotely, you can fully engage with the Fullscript community IRL.
Central hub location
— Ottawa, ON
Located in the heart of downtown Ottawa, Fullscript is located in the modern Constitution Square (CSQ). Find various work setups to suit your style — large open-concept areas, smaller living room-style spaces, or private phone booths. Amenities include fitness facilities, ping pong tables, games, unlimited snacks, and caffeinated beverages.
Central hub location
— Kanata, ON
Nature and hiking more your vibe? Fullscript’s second Ottawa location is nestled in the Kanata North Technology Park (aka Canada’s Silicon Valley). Dubbed “The Retreat,” this space is surrounded by green space with access to hiking trails, an outdoor volleyball court, an outdoor patio/BBQ, and a sunroom perfect for yoga. There’s truly nothing like it.
Central hub location
— Manchester, NH
Surrounded by the rolling hills of New Hampshire, Fullscript lives on the top floor with a beautiful view of downtown Manchester. This brand-new modern space offers ample areas for collaboration or personal phone booths for 1:1s. It also comes equipped with a fitness facility and parking – at no cost.
Virtual hub
— Kelowna, BC
Our Kelowna virtual hub is made up of Fullscripters from different departments working from home and getting together for social events like hiking iconic BC mountains, dodgeball, socials, and more.
Virtual hub
— Toronto, ON
Our Toronto virtual hub is for anyone living in the Greater Toronto Area. Fullscripters get together once a month in a centrally located coworking space to socialize, collaborate, and spend time together in person.
Virtual hub
— Phoenix, AZ
The Phoenix crew regularly gets together for social events, including hiking, picnics, events to support a cause, and staying cool in the Arizona heat with ice cream socials. Enjoy the flexibility of working remotely while still building connections with your teammates.
Join our Distribution Team
Our distribution centers in Phoenix (Arizona), Lancaster (Pennsylvania), Riverside (California), Colonial Heights (Virginia), and Lenexa (Kansas) are the physical force behind our digital platform. They ensure wellness is delivered to millions across North America.
Learn about our welcoming team and amenities, and apply today.
Your next career opportunity is now
All departments
Customer Support – Labs
Customer Support
Engineering
Finance
Distribution Office
Data Science
Support Operations
Ashland Warehouse
Data
DA Engineering
Growth Marketing
Product
Partner Management & Strategy
Product – Labs
Security
Arizona Warehouse
California Warehouse
All locations
Ottawa, ON
Kelowna, BC
Calgary, AB
Boston, MA
Ashland, VA
Toronto, ON
Austin, TX
Phoenix, AZ
Riverside, CA
Job title
Department
Location
Customer Support – Labs
Ottawa, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-04-27 16:39:01
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
As a Customer Success Specialist-Labs associate, you will be at the forefront of delivering unparalleled service to practitioners and patients across North America. You’ll serve as the primary point of contact, providing proactive assistance and personalized solutions to ensure the success and satisfaction of our diverse customer base. Your dedication to excellence will drive meaningful relationships, foster trust, and elevate the overall customer experience, positioning our company as a leader in the industry.
Please note this position is only open to candidates living in or near Calgary, AB. While you will be working remotely – being within the Calgary, AB “hub” allows for occasional in-person (IRL) collaboration & socialization with your team.
Must be flexible to work every 4th weekend.
**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
Customer Support – Labs
Kelowna, BC
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-04-27 17:16:55
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
As a Customer Success Specialist-Labs associate, you will be at the forefront of delivering unparalleled service to practitioners and patients across North America. You’ll serve as the primary point of contact, providing proactive assistance and personalized solutions to ensure the success and satisfaction of our diverse customer base. Your dedication to excellence will drive meaningful relationships, foster trust, and elevate the overall customer experience, positioning our company as a leader in the industry.
Please note this position is only open to candidates living in or near Calgary, AB. While you will be working remotely – being within the Calgary, AB “hub” allows for occasional in-person (IRL) collaboration & socialization with your team.
Must be flexible to work every 4th weekend.
**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
Customer Support – Labs
Calgary, AB
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-04-15 14:57:54
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
As a Customer Success Specialist-Labs associate, you will be at the forefront of delivering unparalleled service to practitioners and patients across North America. You’ll serve as the primary point of contact, providing proactive assistance and personalized solutions to ensure the success and satisfaction of our diverse customer base. Your dedication to excellence will drive meaningful relationships, foster trust, and elevate the overall customer experience, positioning our company as a leader in the industry.
Please note this position is only open to candidates living in or near Calgary, AB. While you will be working remotely – being within the Calgary, AB “hub” allows for occasional in-person (IRL) collaboration & socialization with your team.
Must be flexible to work every 4th weekend.
**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
Customer Support
Ottawa, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-03-13 17:58:03
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
We are looking for a person who will design, evolve, and optimize the CX technology ecosystem to ensure customer experience platforms are scalable, reliable, secure, and data-informed—enabling high-quality customer experiences and efficient frontline operations.
Engineering
Ottawa, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-04-27 13:52:34
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
The Role
We’re looking for a Director of Engineering to lead high-impact engineering teams and shape the future of Fullscript’s platform. You’ll drive technical vision, scalability, and innovation, ensuring our technology empowers practitioners to provide better patient care.
As a strategic and hands-on leader, you’ll guide engineering teams, managers, and cross-functional partners to deliver exceptional products and infrastructure. Your role is to enable teams to move quickly, solve complex technical challenges, and ensure our systems scale to meet growing demand.
This role bridges the gap between infrastructure teams and product engineering, focusing on developer productivity, system reliability, and scalability
Finance
Boston, MA
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-03-27 23:43:27
Technology
About Fullscript
Founded in 2011, Fullscript began by helping practitioners access and prescribe the products they trust to support better outcomes. What started with one practitioner and a simple idea has grown into a modern platform used by more than 125,000 practitioners and 10 million patients across North America.
Our ambition is clear: deliver the perfect patient experience and build everything around it. The best health journeys are practitioner-guided and connected from start to finish.
Fullscript brings together labs, supplements, clinical tools, and operational workflows into one system designed to support personalized, prevention-focused practice at scale.
At the core of everything we do is our mission: helping people get better.
The Role
You are a strategic thinker who thrives at the intersection of data, business strategy, and execution. As Director, Strategic Finance, you will play a critical role in shaping how Fullscript grows by translating complex business drivers into clear insights, investment decisions, and measurable outcomes.
This is a high-impact individual contributor role where you will partner closely with senior leaders across the business. You will help define how we measure success, guide where we invest, and ensure strategy turns into action. If you enjoy working in ambiguity, influencing without authority, and turning analysis into real business impact, this role is for you.
What You’ll Do
Own and evolve core business performance metrics and scorecards to track growth and operational health
Lead deep-dive analyses to uncover performance drivers and identify opportunities for value creation
Build investment-grade business cases, including scenario modeling, risk assessment, and payback analysis
Deliver executive-ready insights with clear recommendations, ownership, and success metrics
Partner closely with senior leaders across Commercial, Product, and Operations to drive strategic decisions
Support resource allocation by providing financial insights on tradeoffs and investment priorities
Own the business performance narrative, including monthly reporting on risks, opportunities, and actions
Develop and maintain dynamic financial models that reflect evolving business drivers
Collaborate with data teams to operationalize insights into dashboards, tools, and repeatable processes
What You Bring
10+ years of experience in strategic finance, FP&A, or corporate strategy
Proven experience partnering with senior leaders (GM or business unit level) to drive outcomes
Strong financial modeling skills, including driver-based forecasting and scenario analysis
Structured problem-solving mindset with the ability to turn ambiguity into clear plans
Ability to influence cross-functional teams without direct authority
Strong communication skills with experience delivering executive-level insights
Bias for action, accountability, and measurable results
Bonus points if you:
Have experience in high-growth, product-led, or e-commerce environments
Have worked closely with Product or Commercial teams
Bring technical fluency in SQL, BigQuery, Looker, Sigma, or similar tools
Have experience operationalizing analytics into scalable business tools
Perks & Benefits
Flexible PTO and competitive pay, because work-life balance matters
RRSP/401k match and stock options to invest in your future
Premium benefits package with customizable coverage and paramedical services
Fullscript discounts to save on high-quality wellness products
Continuous learning opportunities to grow your skills and career
Remote-first flexibility to work where you work best
READY TO MAKE AN IMPACT?
This is your opportunity to help shape how a high-growth health technology company makes decisions, invests in the future, and delivers better outcomes for millions of patients.
Apply now. Let’s build the future of healthcare together.
We’re grateful for the high level of interest in joining Fullscript. Because of the number of messages we receive, we’re not able to review or respond to individual inquiries about open roles via email, LinkedIn, or other social platforms. Please apply directly through our careers page to ensure your application reaches our hiring team.
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request. Email accommodations@fullscript.com for support.
All employment offers are contingent upon the successful completion of background checks, conducted in compliance with applicable federal, state, and provincial laws.
Engineering
Ottawa, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-04-27 17:50:35
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
The Role
We’re looking for a hands-on Engineering Manager to lead a brand new Canada-focused pod at Fullscript, created to accelerate Fullscript’s growth in Canada. This unique role will operate at the intersection of Product, Engineering and market strategy, with a high level of ownership.
The Canada pod will own the end-to-end delivery of Canada-specific product and commerce experiences, including localization, regulatory adaptation, and revenue-driving workflows. The pod is accountable for measurable impact on Canadian revenue, conversion, and practitioner/patient experience.
You will help define the team’s scope, shape its operating model, and turn a broad market opportunity into a focused engineering roadmap. The work will span product delivery, market-specific adaptation, systems thinking, and team building.
We’re looking for an engineering leader who can work across multiple levels: partner on strategy, translate opportunities into execution, grow a strong team, and stay close enough to the systems and architecture to make good technical decisions. Experience helping expand products or platforms into new markets will be especially valuable in this role.
Distribution Office
Ashland, VA
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-02-04 19:30:17
Technology
About Fullscript
At Fullscript, warehouse safety is not a policy on a wall. It is how work gets done every day.
Our warehouse facilities move products that healthcare providers and patients rely on. When safety systems work well, teams go home healthy, operations stay on track, and trust is protected. That takes clear standards, strong leadership, and practical execution on the floor.
We are building consistent, reliable safety practices across all warehouse facilities, and we need a leader who knows how to make safety real in fast-moving environments.
We are seeking a Health & Safety Manager to own and lead health and safety across Fullscript’s warehouse facilities. This role sets expectations, supports site leaders, and turns safety data into action. You will spend time in the warehouses, partner with operations, and help teams prevent incidents before they happen. Your work will directly shape how safety shows up day to day.
Location
This role is ideally based near one of our warehouse facilities in Virginia, Kansas, or Arizona. Regular on-site presence is important, and travel between facilities will be required.
Data Science
Ottawa, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-02-18 14:23:52
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
We’re hiring a Lead Data Scientist to anchor one of the most important bets in our next chapter.
Fullscript is building intelligence trained on real-world functional outcomes. Not textbook data. Not controlled trials. Real longitudinal practitioner data layered with our own prescribing and lab history.
The hard part isn’t building models. It’s designing research that can credibly claim causality in messy, non-randomized healthcare data. Can we say that Protocol X led to Outcome Y, and stand behind it with confidence?
You’ll define how we approach causal research, set the methodological standard, and turn complex clinical data into insight the business can actually use. The output of this role will shape product direction, influence executive decisions, and determine whether this initiative becomes foundational to the company’s future.
This is a high bar. We’re looking for someone who’s comfortable owning it.
Data Science
Toronto, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2025-12-18 17:00:24
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
We’re hiring a Senior Machine Learning Engineer to join our AI team to help strengthen and expand Fullscript’s AI-powered experiences. You’ll work on building innovative AI capabilities that help clinicians provide better services and help patients improve their health.
Support Operations
Ottawa, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-03-03 13:36:31
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people. Join us and shape the future of care.
The Role
Clear, accurate, and scalable documentation is foundational to delivering a connected experience across our platform. As Manager, Support Documentation, you will lead the strategy, governance, and operations behind our customer-facing documentation systems. You will oversee a team of writers and documentation specialists, ensuring our knowledge base and support content are structured, reliable, and continuously improving. This role is both strategic and operational, requiring strong systems thinking, content governance discipline, and cross-functional partnership.
Ashland Warehouse
Ashland, VA
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-04-14 14:59:24
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
Data
Ottawa, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-02-26 22:21:02
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
We’re looking for a Senior Analytics Engineer, Operations & Distribution to partner closely with our Distribution Center (DC) Operations and Customer Experience teams to build and own the data foundations that power operational performance.
This role sits within our Analytics & Data Science organization and supports DC Operations, Customer Support, and Customer Experience leadership. You will be responsible for designing and maintaining the backend data models that enable leaders to monitor workforce productivity, throughput, service levels, cost efficiency, and fulfillment quality.
Unlike traditional analytics roles focused primarily on analysis or reporting, this role is centered on building durable, trusted data infrastructure that becomes the backbone of operational decision-making.
This is a senior, hands-on role for someone who thrives working across data modeling and operational systems, building reliable, production-grade data infrastructure that supports real-world operations.
DA Engineering
Ottawa, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-04-17 16:26:43
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
The Opportunity
We’re hiring a Senior Analytics Engineer, Analytics Enablement to help Fullscript scale how teams access, use, and learn from data.
This role is centered on a specific problem: making it easier for people across Fullscript to self-serve trustworthy data without relying on analysts or data scientists for every question. That means understanding where teams get stuck, identifying common patterns in what they need, and building the tooling, assets, workflows, and enablement practices that help them do more on their own.
Your focus will be on improving the systems around data access and usage so teams across the company can find the right data, use the right tools, and build the confidence to answer more questions themselves.
A big part of that work is enablement. You’ll teach people how to use analytics tools, how to find and work with the right datasets, how to approach analysis more effectively, and how to get from a question to an answer using the tools available. In some cases, you may create starter assets, examples, or shared patterns. The focus is on building repeatable tools and processes that help more people answer their own questions over time.
This role is a strong fit for someone who enjoys working across stakeholder groups, thinking in systems, and building practical solutions that combine BI tooling, data infrastructure, and user training.
What You’ll Do
Partner with stakeholders across Fullscript to understand recurring data needs, self-serve gaps, and patterns that can be solved through shared tooling and reusable assets
Design and implement self-serve analytics solutions such as trusted datasets, reporting foundations, templates, and workflows that make data easier to access and use independently
Improve how data is surfaced and consumed through BI tools and internal tooling, with a focus on usability, consistency, trust, and adoption
Use SQL, Python, and BI platforms such as Looker to build scalable solutions, including AI-powered analytics tools built internally
Create and deliver training, documentation, office hours, and hands-on enablement sessions that teach teams how to use tools, find data, and analyze it effectively
Partner with Analytics, Data Science, and Data Engineering to strengthen the infrastructure, patterns, and definitions that support self-serve analytics across the business
Own projects end-to-end from discovery through implementation, including ambiguous problems where the right approach isn’t obvious
What You Bring
5+ years of experience in analytics, business intelligence, analytics engineering, data science, or a related data role
Strong hands-on SQL skills and working proficiency in Python
Experience with BI and analytics tools such as Looker, Tableau, Power BI, or similar platforms
Experience building reusable data assets, self-serve analytics workflows, internal tooling, or reporting foundations that scale beyond ad hoc requests
Experience teaching, training, mentoring, or enabling others to use data tools and analytics resources with more confidence and independence
Strong communication skills and a consultative working style, with the ability to turn recurring business needs into practical, scalable solutions
The judgment and autonomy to manage moderately complex work independently while collaborating effectively across technical and non-technical teams
Bonus If You Have
Experience with natural language or AI-powered analytics tools such as Flurry
Experience working in a modern cloud data environment
Experience partnering closely with Data Engineering or Analytics Engineering teams
Experience designing enablement programs or adoption strategies for BI tools or internal data products
Why this role matters
As Fullscript grows, so does the number of people who need access to reliable data to make good decisions. The long-term answer is not to route every question through a centralized team. It’s to build better systems, clearer patterns, and stronger data fluency across the company.
What We Can Offer You
Flexible paid time off
Competitive compensation and total rewards
Equity, where applicable
Comprehensive health and wellness benefits
Employee discount on the Fullscript catalog for family and friends
Learning and development support
Flexible work options that support how you work best
Compensation Range
The salary range for this role is between $110,000 CAD and $140,000 CAD. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, bonus, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
Engineering
Ottawa, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-03-11 13:47:25
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
Fullscript is currently looking for an experienced Senior Backend Engineer who wants to build a platform to create rich, stable, and compelling experiences for our patients. Our team cares about doing things well, and about the developer experience on the team. We host in-house training across a broad range of topics, from Ruby on Rails through to Kubernetes. Fullscript is a place where you’ll be encouraged to learn, mentor, and grow.
This is how we like building software: https://builders.fullscript.com. If you share our values, we’d be excited to talk with you!
Engineering
Ottawa, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-04-27 20:52:18
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
Fullscript is hiring a Senior Frontend Developer for our practitioner onboarding team. In this role, you will architect and develop new features that will impact the future of the company and the integrative healthcare industry as a whole.
Fullscript is built on Ruby on Rails on the back-end, with a GraphQL API. On the front-end, we use React, React Native, TypeScript, and Apollo to create top-notch experiences for our users. Our team cares about doing things well, and about the developer experience on the team. Fullscript is a place where you’ll be encouraged to learn, mentor, and grow.
This is how we like building software: https://fullscript.com/developer-handbook. If you share our values, we’d be excited to talk with you!
This position can be based remotely in BC, MB, AB, ON, or NS.
Engineering
Ottawa, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-04-27 18:57:07
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
The Role
Fullscript is looking for a Senior Fullstack Engineer to join a brand new Canada-focused pod.
This team is being created to help grow Fullscript’s business in Canada by building revenue-driving features for the Canadian market and extending high-value capabilities that already exist in the US into Canada.
As the founding engineer on the team, you will play an outsized role in shaping both the product and the way the team works. You will help define technical direction, partner closely with cross-functional stakeholders, and establish a high bar for quality, ownership, and pragmatic execution from the ground up.
This is a fullstack role. We’re looking for someone who is comfortable building backend systems and user-facing product experiences, and who can move between business logic, APIs, data flows, and frontend implementation as needed.
Growth Marketing
Ottawa, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-01-29 15:34:12
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
The Senior Digital Marketing Manager at Fullscript will lead the strategic planning, execution, and optimization of high-impact digital advertising campaigns to drive customer acquisition, retention, and engagement. This senior role will take ownership of the overall digital paid strategy across programmatic, Display Advertising, Paid Search, and Search Engine Marketing (SEM). You will oversee the full lifecycle of digital programs—from planning to performance analysis—working alongside a small team and external agency toward Fullscript’s growth objectives.
The ideal candidate is a data-driven and strategic marketing leader who can balance hands-on campaign management with long-term strategic vision. You will shape Fullscript’s paid digital approach, mentor a growing team, and continuously evolve how Fullscript connects with healthcare providers online.
Product
Toronto, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-03-26 19:43:31
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
The Team:
The Medical Innovation team sits within the Product org and plays a critical role at the intersection of clinical science, technology, and patient experience. This group works cross-functionally with Product, Design, Engineering, Data Science, Clinical Research, and Commercial teams to turn medical insights into real-world tools that extend care beyond the visit. Their work spans everything from bringing clinical voice and rigor into the product development process, to designing and validating AI/ML tools for real-world use, to leading strategic initiatives that make care more connected, personalized, and effective.
The Role:
We’re hiring a Senior Medical Product Manager to help support strategy and execution across Fullscript’s medical innovation portfolio. This includes building new experiences that improve how care is delivered, make practitioner workflows more efficient, and support patients in following through on treatment plans.
This role requires close collaboration with technical teams( ML, data science, engineering, product). You’ll work cross-functionally to bring clinically grounded, technically sound, and patient-centered features to life. You’ll also play a key role in shaping how we use AI/ML and data to enhance clinical decisions and long-term health outcomes: ensuring everything we build is grounded in trust, integrity, and real-world impact.
What You’ll Do:
Support strategy and delivery for high-impact product initiatives focused on improving care delivery and patient outcomes.
Translate practitioner needs into scalable product opportunities, collaborating closely with Product, Design, Engineering, and Data.
Apply technical fluency in backend systems, ML, and data architecture to inform product decisions and system design.
Support the development and validation of AI/ML models, helping ensure medical accuracy, safety, and utility.
Help evolve our clinical data infrastructure to support research, personalization, and feature development.
Serve as a trusted voice in strategic product conversations: bringing clinical context, clear judgment, and a focus on outcomes.
Collaborate with Clinical Research, Marketing, and Product teams to ensure our features are both credible and clearly communicated.
What You Bring:
A clinical background through a graduate degree (MD, ND, NP, DO, PharmD, RD, DC) with 5+ years patient care experience.
5+ years in a clinical advisory/support role in software, digital health, or healthtech, such as experience working on AI/ML products, or direct software product management experience.
Strong technical literacy: comfortable working with data scientists, ML engineers, and backend developers.
Experience bridging medical topics with confidence to non-medical colleagues, and the ability to represent the clinician perspective in product and strategy conversations.
Experience in high-growth or startup environments where speed, ambiguity, and ownership are the norm.
Strong cross-functional leadership, clear communication, and excellent judgment.
A builder’s mindset: you can work autonomously, create clarity in ambiguity, and ship meaningful outcomes fast.
What we can offer you:
Generous PTO and competitive pay.
Fullscript’s RRSP match program for financial health.
Flexible benefits package and workplace wellness program.
Training budget and company-wide learning initiatives.
Discount on Fullscript catalog of products.
Partner Management & Strategy
Ottawa, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-03-20 18:38:16
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
We’re seeking a Pricing Analyst to join our Supplier team, reporting to the VP of Partner Management & Strategy. This role supports pricing strategy across product and laboratory partners, providing data-driven insights that balance competitiveness, margin health, and supplier strategy. You will partner closely with Supplier, Category, and Finance leaders to inform pricing decisions, supplier negotiations, and category performance.
Product
Toronto, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-03-25 19:22:51
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
The Team
Journeys is Fullscript’s practitioner-led platform for data-informed preventive care. Practitioners order biomarker panels, receive AI-assisted lab interpretations, and deliver personalized wellness plans, combining diagnostics, supplements, and ongoing monitoring into a single connected experience. Every interpretation and recommendation is reviewed and approved by the patient’s practitioner, not an algorithm.
Over 100,000 practitioners already use Fullscript. Journeys is how we’re expanding what the platform can do, from supplement dispensing into whole-person preventive care powered by real patient data.
The Role
We’re hiring an intermediate-level Product Designer to join the Journeys team. You’ll own project work end-to-end, from design brief through shipped UI, with strategic direction set by the team’s senior designer and product leadership. The goal is to scale our design production without sacrificing craft.
This role works across two audiences: practitioners who configure and send Journeys, and patients who receive their results and wellness plans. The product includes AI-generated content and non-deterministic outputs, meaning you’ll regularly design for content you can’t fully predict or mock up in advance. You need to be comfortable reviewing real model outputs and designing flexible layouts that hold up across variable content.
Note: This role requires in-office presence 1x per week at our Toronto office (68 Claremont St, near Trinity Bellwoods).
Product – Labs
Ottawa, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-03-18 15:11:41
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
About Fullscript Labs
Labs is the diagnostic foundation of Fullscript — we enable lab testing, clinical interpretation, treatment plans, and practitioner decision-making. Labs is not a feature. It’s the infrastructure of whole person care and a core way we help people get better.
In this role, you’ll design experiences that help practitioners use lab results and clinical data to help patients quickly, confidently, and at scale. The roadmap is ambitious. The product is evolving. And we work closely with the entire Fullscript ecosystem to compound impact.
The Role
You love building. You’re collaborative by nature but thrive with autonomy, and you’re energized by problems that aren’t fully scoped yet.
We’re looking for a designer who has already internalized that the design process is changing — not theoretically, but in practice. Someone who researches and prototypes with AI tools, automates their workflow as much as possible, and who’s genuinely curious about what comes next.
You’ll partner directly with Engineering and Product to design and ship features across the Labs experience — from data-dense clinical interfaces for practitioners, to lightweight moments for patients. You’ll move between high-level strategy and pixel-perfect execution, and you’ll hold a high bar for craft throughout.
If you need perfect requirements before you start sketching, this role probably isn’t for you. If you’re the kind of designer who drives clarity through design — this is for you.
⚠️ A portfolio is required to be considered for this role.
Engineering
Ottawa, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-04-27 20:22:01
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
The Mission: Core Payments
The Core Payments team is the revenue engine powering Fullscript’s growth.
We own the end-to-end ecommerce experience, including cart, checkout, payments, taxes, discounts, payouts, and financial reporting. Every transaction flows through these systems, requiring high reliability, security, and correctness.
The Role
We’re hiring a Senior SDET to own the engineering of quality for revenue-critical payment systems. This role focuses on building and evolving automated testing systems, improving developer workflows, and ensuring quality is enforced through engineering practices and not just manual validation.
Product
Boston, MA
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-02-10 15:55:58
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
As the Staff, Product Manager – Enterprise, you will shape the vision and roadmap to ensure Fullscript becomes an adopted & loved solution across our biggest partners. You will define how institutional practitioners interpret lab results, personalize treatments, engage patients and prescribe supplements through connected insights that improve outcomes. This role is for a product manager who thrives in complexity, turns data into clarity, and builds products that change how care happens.
Security
Austin, TX
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2025-11-12 22:12:48
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
Fullscript is seeking a seasoned Staff Security Engineer to join our security team as a senior technical leader. In this role, you’ll shape the technical vision for product and AI security across the organization, mentoring teammates and driving impact through deep technical expertise and cross-functional collaboration.
Data Science
Ottawa, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-03-27 13:36:35
Technology
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
The role
We’re hiring a Staff Machine Learning Engineer to join our AI team and help shape the next generation of Fullscript’s AI-powered experiences. You’ll work on building innovative AI capabilities that help clinicians provide better services and help patients improve their health.
This is a senior individual contributor role for someone who can go beyond implementation. In addition to building high-quality systems, you’ll help define technical direction, guide architecture decisions, and identify where AI can create meaningful value in clinical workflows. You’ll work with a high degree of autonomy and partner closely with engineering, product, analytics, and medical stakeholders to deliver scalable, reliable, and clinically useful AI experiences.
What you’ll do
Lead the design, development, and deployment of production, multi-turn LLM-powered features, including summarization tools and clinician-facing conversational agents that support follow-up questions and reasoning over clinical context
Own backend services in Python that integrate LLM agents with Fullscript’s platform and support reliable production use
Help define technical direction for prompting, grounding, safety, and orchestration strategies used across clinical AI workflows
Establish and improve evaluation approaches for LLM outputs, including accuracy, hallucinations, edge cases, and overall feature quality
Shape engineering patterns for model-related workflows, including testing, CI/CD, observability, and version control
Partner with medical, product, and engineering teams to identify high-value opportunities for AI and turn them into practical, scalable product capabilities
Work cross-functionally with engineering, analytics, and medical SMEs to refine requirements and ensure data and system design support clinical use cases
Provide technical leadership across projects by creating clarity in ambiguous problem spaces, guiding tradeoff decisions, and raising the quality bar for the team
Stay current with the latest LLM research and emerging AI technologies, and help assess where they can be applied effectively at Fullscript
What you bring to the table
6+ years of experience building and implementing machine learning applications in production, including meaningful experience with LLM-powered agents, conversational experiences, or agent-based workflows
A track record of owning complex technical problems end to end and shaping implementation beyond your immediate code contributions
Experience designing and deploying AI systems that answer open-ended questions, support follow-up interactions, and operate reliably in production
Strong experience with LLM application frameworks and tooling, such as LangChain, LangGraph, or similar orchestration and RAG frameworks
Familiarity with evaluation and monitoring frameworks for LLM outputs, conversational quality, and system reliability
Knowledge of MCP, agent orchestration patterns, or related approaches for building multi-step AI systems
Strong proficiency in Python and SQL
Experience making sound technical decisions around quality, safety, maintainability, and scalability in production AI systems
Strong communication and collaboration skills, with the ability to work effectively across technical and non-technical stakeholders
Bonus if you have
Experience defining technical direction for AI or machine learning systems across multiple projects or teams
Experience building clinician-facing, healthcare-adjacent, or other high-trust AI experiences
Experience with recommendation systems, personalization, or other applied ML systems beyond LLMs
Experience with modern retrieval, grounding, or evaluation patterns for LLM applications
Experience working closely with domain experts to build systems in complex or highly contextual problem spaces
What we can offer you:
SalaryFlexible PTO & competitive pay—rest fuels performance.
RRSP match & stock options—invest in your future.
Customizable benefits—flexible coverage, paramedical services, and an HSA.
Fullscript discounts—save on wellness products.
Continuous learning—training budget + company-wide initiatives.
Wherever You Work Well—hybrid and remote flexibility.
Finance
Toronto, ON
360 Albert St suite 200
Ottawa
ON
K1R 7X7
Fullscript
Full Time
2026-03-30 13:58:41
Technology
Founded in 2011, Fullscript began by helping practitioners access and prescribe the products they trust to support better outcomes. Today, more than 125,000 practitioners and 10 million patients rely on Fullscript to power care delivery across North America.
Our mission is simple: helping people get better.
THE ROLE
We’re hiring a Strategic Finance Manager to support one of Fullscript’s fastest-growing segments. In this role, you’ll work closely with the GM and cross-functional leaders across Commercial, Product, and Operations to understand business performance and support key decisions.
This is a high-impact individual contributor role where you’ll operate at the intersection of finance, strategy, and execution. You’ll own the financial model, develop business cases, and help translate complex data into clear, actionable insights.
WHAT YOU’LL DO
Own the economic model. Become the owner of the segment financial and unit economic model, driving forecasting and tracking of the business
Lead performance reporting. Produce clear performance narratives with insights, options, and recommendations
Own the scorecard and diagnostics. Define and measure key business performance metrics and identify opportunities to improve outcomes
Lead driver-based analyses to uncover performance drivers and areas for value creation
Build investment-grade business cases, including scenario analysis, payback, and risk assessment
Partner closely with the GM and leaders across Commercial, Product, and Operations to support decision-making
Provide financial insight to guide tradeoffs across initiatives, investments, and operational decisions
Develop a deep understanding of the business’s economic drivers and how they impact growth and profitability
Maintain a dynamic economic model and contribute to the ongoing performance narrative
Partner with data and analytics teams to operationalize insights into dashboards and tools
WHAT YOU BRING
5+ years of experience in strategic finance, consulting, investment banking, or a related field
Strong financial modeling skills, including driver-based forecasting, scenario analysis, and business case development
Structured problem-solving skills and comfort working through ambiguous business challenges
Ability to translate complex analysis into clear, actionable insights
Experience working cross-functionally and supporting decision-making across teams
Strong communication skills, including presenting insights and recommendations to senior stakeholders
Bias for action and ability to move from analysis to execution
WHAT YOU GET
Flexible PTO and competitive pay
RRSP match and equity
Comprehensive benefits package
Fullscript product discounts
Learning and development opportunities
Remote-first flexibility
READY TO MAKE AN IMPACT?
If you enjoy working at the intersection of strategy, data, and business performance and want to help shape how a fast-growing healthcare company makes decisions, we’d love to hear from you.
We’re grateful for the high level of interest in joining Fullscript. Because of the volume of applications, we’re not able to respond to individual inquiries via LinkedIn or email. Please apply directly through our careers page to ensure your application is reviewed.
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request.
Arizona Warehouse
Phoenix, AZ
317 S 48th St
Phoenix
AZ
85034
Fullscript
Full Time
2025-11-05 15:18:25
Technology
At Fullscript, our warehouse team helps practitioners and patients get what they need, with care and intention. We work together, support one another, and take pride in being part of something that helps people.
We are hiring Warehouse Associates at our Phoenix, Arizona warehouse. In this role, you will scan, pick, and pack orders and work alongside a team that enjoys working together.
The work connects to real people, the team is welcoming, and the environment is positive. If you want a full-time warehouse role where the work feels meaningful and the people make the day better, this could be a great fit.
**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
California Warehouse
Riverside, CA
317 S 48th St
Phoenix
AZ
85034
Fullscript
Full Time
2026-03-05 21:59:08
Technology
At Fullscript, our warehouse team helps practitioners and patients get what they need, with care and intention. We work together, support one another, and take pride in being part of something that helps people.
We are hiring Warehouse Associates at our Riverside, California warehouse. In this role, you will scan, pick, and pack orders and work alongside a team that enjoys working together.
The work connects to real people, the team is welcoming, and the environment is positive. If you want a full-time warehouse role where the work feels meaningful and the people make the day better, this could be a great fit.
**A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.